Legal notice

YOYO CROWN — LEGAL NOTICE & SUPPLIER DISCLOSURE

Effective Date: 18 September 2026

Legal Entity: YOYO CROWN (Pty) Ltd
Trading Name / Brand: YOYO CROWN
Founder & Owner: Tadinashe Nathan Mupanduki
Country: South Africa

Physical Address:
49 Cook Street
Vasco Estate
Cape Town
Western Cape, 7460
South Africa

Telephone: +27 67 739 7169
Email: Shop.3flavours@gmail.com


1. Purpose of This Legal Notice

This Legal Notice provides information about YOYO CROWN's ownership, intellectual property, products, suppliers, dropshipping model, international transactions and legal responsibilities.

By accessing or using the YOYO CROWN website, you acknowledge that you have read the website's applicable policies, including the:

  • Terms of Service;
  • Privacy Policy;
  • Shipping & Delivery Policy;
  • Return, Exchange & Refund Policy; and
  • this Legal Notice.

These documents are intended to be read together.

Nothing in this Legal Notice is intended to exclude, restrict or waive any consumer right or legal protection that cannot lawfully be excluded or waived.


2. Legal Ownership & Business Identity

YOYO CROWN (Pty) Ltd is the legal entity responsible for the YOYO CROWN online store and the sale of products through the website.

Founder & Owner: Tadinashe Nathan Mupanduki

YOYO CROWN is a South African e-commerce retail business operating primarily through an online storefront.

3Flavours is a separate registered entity and is not the legal seller or operator of the YOYO CROWN online store merely because the 3Flavours name may appear in certain historical materials, email addresses, business services or supplier-related records.

All customer purchases made through YOYO CROWN are subject to the applicable terms of YOYO CROWN (Pty) Ltd.


3. Intellectual Property & Copyright

Unless otherwise stated, content created specifically for YOYO CROWN, including its branding, logos, original written content, website graphics, marketing materials and other original digital materials, is owned by or licensed to YOYO CROWN (Pty) Ltd or used with appropriate permission.

Third-party product photographs, trademarks, logos, product names, manufacturer materials and other supplier or brand assets may remain the property of their respective owners.

Nothing on the YOYO CROWN website transfers ownership of third-party intellectual property to YOYO CROWN or to customers.

You may not reproduce, copy, modify, distribute, publish, commercially exploit or otherwise use YOYO CROWN's original protected content without appropriate permission, except where permitted by applicable law.

YOYO CROWN respects the intellectual-property rights of third parties. If you believe material appearing on the website infringes your intellectual-property rights, please contact us at:

Shop.3flavours@gmail.com


4. Product Information & Variations

YOYO CROWN makes reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on the website are accurate and up to date.

However, certain variations may occur between product images and the physical product, including:

  • Differences in colour caused by lighting, photography or device-screen settings;
  • Minor differences in texture, dimensions, density or finish;
  • Manufacturing or batch variations;
  • Packaging changes;
  • Supplier or manufacturer updates; and
  • Changes in product availability.

For hair, wigs, extensions and related products, variations in texture, colour, density, length and appearance may occur depending on the product, manufacturing process and batch.

Reasonable variations that do not constitute a defect or material misrepresentation do not necessarily entitle a customer to a refund solely because the product does not appear identical to an online photograph.

However, this does not limit a customer's statutory rights relating to defective, unsafe, materially misrepresented or otherwise non-conforming goods.


5. Product Safety & Consumer Rights

YOYO CROWN is committed to supplying products that comply with applicable legal requirements and to addressing legitimate product-quality and safety concerns.

Customers have rights provided by applicable consumer-protection legislation.

Under South Africa's Consumer Protection Act, consumers have statutory protections relating to the quality, suitability and safety of goods. The Act can also impose liability on parties in the supply chain, including retailers, in specified circumstances.

Accordingly, YOYO CROWN does not attempt to contract out of mandatory consumer protections.

Where a product is defective, unsafe, materially misrepresented or otherwise subject to a statutory remedy, the customer's rights will be determined in accordance with applicable law and YOYO CROWN's Return, Exchange & Refund Policy.


6. Limitation of Liability

To the extent permitted by applicable law, YOYO CROWN is not responsible for losses that arise solely from circumstances outside its reasonable control, including:

  • Incorrect or incomplete delivery information supplied by the customer;
  • Improper use, handling, installation or maintenance of a product;
  • Unauthorised modifications to a product;
  • Damage caused after delivery through misuse or negligence;
  • Damage caused by an independent third-party stylist or technician;
  • Customs delays or actions of foreign authorities;
  • Courier delays or disruptions;
  • Events beyond reasonable control; or
  • Failure by a customer to follow applicable product instructions or warnings.

This limitation does not exclude liability where doing so would be unlawful.

In particular, nothing in this Legal Notice excludes or limits statutory consumer rights, liability that cannot legally be excluded, or remedies available under applicable legislation.


7. Delivery, Courier & Risk

YOYO CROWN uses third-party courier and logistics providers to deliver orders.

Although YOYO CROWN may transfer a parcel to a courier for delivery, this does not automatically remove YOYO CROWN's legal obligations to the customer.

If an order is lost, damaged or materially delayed, customers should contact YOYO CROWN so that the matter can be investigated with the relevant courier or fulfillment partner.

Any allocation of risk is subject to applicable consumer-protection legislation and the customer's statutory rights.

For further information, customers should consult the YOYO CROWN Shipping & Delivery Policy.


8. Dropshipping & Supplier Disclosure

YOYO CROWN operates using a dropshipping and third-party fulfillment model for certain products.

This means that some products may be sourced, stored, processed or shipped through third-party suppliers and fulfillment partners.

YOYO CROWN may use third-party platforms and suppliers, including:

  • Eprolo; and
  • AutoDS.

Supplier or fulfillment arrangements may change from time to time depending on product availability, geographic location, shipping requirements, pricing, inventory and operational considerations.

The use of a third-party supplier does not change the identity of the legal seller to the customer.

Where a customer purchases a product through YOYO CROWN, YOYO CROWN remains responsible for administering the customer's order and applicable customer rights in accordance with its policies and applicable law.


9. Supplier Product Information

Some product information, specifications, images or descriptions may originate from manufacturers, suppliers or fulfillment platforms.

YOYO CROWN makes reasonable efforts to review and accurately present relevant product information before listing products for sale.

However, supplier information may occasionally change because of:

  • Manufacturing changes;
  • Product redesigns;
  • Stock availability;
  • Packaging changes;
  • Material changes;
  • Supplier updates; or
  • Discontinuation of products.

Where YOYO CROWN becomes aware of a material error affecting a product listing, we may correct the listing or contact affected customers where appropriate.


10. Supplier Quality & Responsibility

YOYO CROWN carefully considers supplier reliability, product quality, availability and fulfillment performance when selecting suppliers.

However, YOYO CROWN does not manufacture every product sold through the website and therefore does not directly control every aspect of:

  • Manufacturing;
  • Factory operations;
  • Packaging;
  • Supplier inventory;
  • Production schedules;
  • International transportation; or
  • Supplier-side fulfillment operations.

This does not mean that customers purchase products entirely at their own risk or that YOYO CROWN disclaims its legal responsibilities as a retailer.

Where a customer experiences a legitimate issue with a product or order, YOYO CROWN will investigate the matter and provide the appropriate remedy in accordance with its policies and applicable law.


11. Supplier Fraud, Misrepresentation & Misconduct

YOYO CROWN cannot guarantee the conduct of independent third parties outside its reasonable control.

If a supplier, manufacturer, courier or other third party engages in fraud, misconduct, misrepresentation or other unlawful conduct, YOYO CROWN will take reasonable steps within its control to investigate and address the resulting customer issue.

Customers should report suspected fraudulent activity, counterfeit goods, materially inaccurate product information or other serious concerns to:

Shop.3flavours@gmail.com

YOYO CROWN does not intentionally participate in or endorse fraudulent or misleading conduct by suppliers.


12. Your Recourse

If you experience a problem with an order, including:

  • Product defects;
  • Product damage;
  • Incorrect products;
  • Missing items;
  • Material differences from the advertised product;
  • Quality concerns;
  • Delivery problems; or
  • Other order-related issues,

please contact YOYO CROWN as soon as reasonably possible.

We will investigate the issue and, where appropriate, liaise with the relevant supplier, fulfillment provider or courier.

Available remedies will be determined according to the circumstances, our Return, Exchange & Refund Policy and applicable law.

Where statutory consumer rights apply, those rights take precedence over any conflicting voluntary policy.


13. Transparency About the Dropshipping Model

YOYO CROWN aims to maintain transparency about its business model.

Customers acknowledge that some products may be fulfilled through third-party suppliers and that this may result in differences in:

  • Packaging;
  • Dispatch location;
  • Courier;
  • Delivery times;
  • Product availability;
  • Manufacturing batches; and
  • Supplier-provided product information.

These operational differences do not by themselves constitute a waiver of any statutory consumer rights.


14. International Orders

For international orders:

  • Import duties may apply;
  • Customs charges may apply;
  • Import taxes or VAT may apply depending on the destination;
  • Customs authorities may inspect shipments;
  • Delivery times may be extended by customs procedures; and
  • Customers may be responsible for charges imposed by the destination country where applicable.

YOYO CROWN will provide accurate information for customs declarations based on the information reasonably available to it.

YOYO CROWN will not intentionally falsify, undervalue or misrepresent customs documentation.

International customers should review the Shipping & Delivery Policy and Return, Exchange & Refund Policy before placing an order.

Mandatory consumer protections applicable to an international transaction are not excluded merely because the business is based in South Africa.


15. Taxes & Duties

Applicable taxes, duties, VAT, import charges or other government-imposed charges may depend on the customer's location, the nature and value of the goods, the applicable tax rules and the shipping arrangement.

Where applicable, charges will be disclosed at checkout or otherwise communicated to the customer.

YOYO CROWN does not represent that a particular tax treatment applies to every order or jurisdiction.


16. Compliance

YOYO CROWN aims to conduct its business in accordance with applicable South African laws and regulations, including, where applicable:

  • Consumer Protection Act 68 of 2008;
  • Electronic Communications and Transactions Act 25 of 2002;
  • Protection of Personal Information Act 4 of 2013 (POPIA); and
  • Other applicable laws and regulations.

The ECTA requires an electronic supplier to make specified identifying information available on its website, including its full name and legal status, physical address, telephone number and email address, and, for a legal person, relevant registration information.

YOYO CROWN's website policies are intended to provide this information and to operate consistently with applicable legal requirements.

No statement in this Legal Notice constitutes a representation that every international law or regulation applies to every transaction. International obligations depend on the circumstances of the transaction and the relevant jurisdiction.


17. Privacy

YOYO CROWN processes personal information in accordance with its Privacy Policy and applicable data-protection legislation.

Personal information may be processed for purposes including:

  • Processing and fulfilling orders;
  • Customer service;
  • Payment processing;
  • Shipping and delivery;
  • Returns and refunds;
  • Fraud prevention;
  • Website administration;
  • Marketing where legally permitted; and
  • Compliance with legal obligations.

For additional information, please review the YOYO CROWN Privacy Policy.


18. No Unlawful Exclusion of Consumer Rights

Nothing contained in this Legal Notice, the Terms of Service, Shipping Policy, Returns Policy, Privacy Policy or any other YOYO CROWN document is intended to:

  • Remove statutory consumer rights;
  • Mislead consumers about their legal rights;
  • Exclude liability that cannot legally be excluded;
  • Prevent a customer from exercising a legally available remedy; or
  • Require a customer to waive a mandatory legal protection.

Where there is a conflict between a voluntary YOYO CROWN policy and a mandatory legal requirement, the mandatory legal requirement will apply.


19. Website Information

YOYO CROWN makes reasonable efforts to keep website information accurate and current.

However, website content may occasionally contain typographical errors, outdated information, technical errors or temporary inaccuracies.

YOYO CROWN reserves the right to correct errors and update website information where reasonably necessary.

A correction of an obvious error does not constitute a refusal to honour a customer's statutory rights.


20. Changes to This Legal Notice

YOYO CROWN may update this Legal Notice from time to time to reflect:

  • Changes to the business;
  • Changes to suppliers or fulfillment arrangements;
  • Changes to products or services;
  • Changes to applicable legislation;
  • Changes to website functionality; or
  • Changes to operational practices.

The latest version published on the website will indicate its effective date.


21. Contact Information

For legal, compliance, intellectual-property, supplier or product-related enquiries:

YOYO CROWN (Pty) Ltd
Founder & Owner: Tadinashe Nathan Mupanduki

Address:
49 Cook Street
Vasco Estate
Cape Town
Western Cape, 7460
South Africa

Phone: +27 67 739 7169
Email: Shop.3flavours@gmail.com

Brand: YOYO CROWN
Legal Entity: YOYO CROWN (Pty) Ltd
Separate Entity: 3Flavours


Important Notice

This Legal Notice is intended to provide clear information about YOYO CROWN's business structure and operating model. It is not intended to replace professional legal advice.

YOYO CROWN's legal obligations will ultimately depend on the applicable legislation, the specific transaction and the circumstances of each customer complaint or dispute.