Effective Date: 18 September 2026
YOYO CROWN (Pty) Ltd (“YOYO CROWN”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how YOYO CROWN collects, uses, stores, processes and discloses personal information when you visit our website, browse our online store, create an account, purchase our products, communicate with us, or otherwise interact with our services.
This Privacy Policy is primarily intended to comply with applicable South African privacy and data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”), the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”), and other applicable South African legislation.
By using our website or services, you acknowledge that you have had an opportunity to review this Privacy Policy.
Where applicable law provides you with rights or protections that differ from this Privacy Policy, the applicable law will prevail.
Legal entity: YOYO CROWN (Pty) Ltd
Brand: YOYO CROWN
Founder & Owner: Tadinashe Nathan Mupanduki
Country: Republic of South Africa
YOYO CROWN (Pty) Ltd is the legal entity responsible for the YOYO CROWN online store, products, customer transactions and processing of personal information associated with the YOYO CROWN business.
3Flavours is a separate registered entity and is not the legal operator or data controller of YOYO CROWN.
References to “YOYO CROWN”, “we”, “us” or “our” in this Privacy Policy refer to YOYO CROWN (Pty) Ltd unless expressly stated otherwise.
For purposes of POPIA, YOYO CROWN acts as the Responsible Party in respect of personal information for which it determines the purpose and means of processing.
Depending on how you interact with YOYO CROWN, we may collect and process the following categories of personal information:
This may include:
This may include:
Payments may be processed through third-party payment service providers.
Depending on the payment method used, we may receive information such as:
YOYO CROWN does not intentionally store complete payment-card details such as your full card number, CVV or PIN where those details are processed directly by a third-party payment provider.
Payment providers may process personal information in accordance with their own privacy policies and applicable legal requirements.
Where you create an account, we may process:
We may process information contained in:
When you use our website, certain technical information may be collected automatically, including:
We use this information primarily to operate, secure, analyse and improve our website and services.
We may collect personal information through:
For example, when you:
We may automatically collect certain technical and usage information through cookies, pixels, tags and similar technologies when you interact with our website.
We may receive or process information through service providers that assist us with:
YOYO CROWN processes personal information for legitimate and lawful business purposes.
These purposes may include:
We use personal information to:
We use information to:
We use personal information to:
Where permitted by applicable law, we may use personal information to:
You may unsubscribe from direct electronic marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.
We may process information to:
We may process or disclose information where reasonably necessary to:
POPIA requires responsible parties to process personal information lawfully and in a manner that is reasonable and does not infringe the privacy of the data subject.
Depending on the circumstances, YOYO CROWN may process personal information where:
Where consent is relied upon, you may generally withdraw your consent, subject to applicable legal or contractual limitations.
Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
YOYO CROWN uses cookies and similar technologies to help operate and improve our website.
These technologies may be used for:
Some cookies may be placed by third-party service providers.
Where required by applicable law, YOYO CROWN will request consent before using non-essential cookies.
You may also manage cookies through your browser or available cookie-preference controls. Disabling certain cookies may affect website functionality.
YOYO CROWN may use TikTok advertising and measurement technologies, including the TikTok Pixel and TikTok Events API, to advertise our products, measure campaign performance and understand how visitors interact with our website.
Depending on the configuration of our advertising systems and applicable permissions, information transmitted to TikTok may include identifiers or information such as:
Where appropriate, information may be hashed or otherwise processed before transmission.
The information may be used to:
YOYO CROWN will use and disclose personal information for advertising purposes in accordance with applicable law and any required consent or permissions.
TikTok may independently process information according to its own privacy practices.
You can review TikTok's privacy information and available advertising controls through TikTok's official privacy resources.
YOYO CROWN may use trusted third-party providers to operate its business.
These may include providers responsible for:
These providers may process personal information on our behalf or independently where permitted by law.
We take reasonable steps to use service providers that provide appropriate safeguards for personal information.
YOYO CROWN's online store is powered by Shopify.
Shopify provides ecommerce infrastructure and services that allow us to operate our online store, process orders and provide related functionality.
Shopify may process personal information in connection with its services, including information necessary to provide ecommerce functionality, security, analytics and other platform services.
Certain processing by Shopify may occur outside South Africa.
Shopify's processing is also governed by Shopify's own privacy documentation and applicable legal requirements.
For information about Shopify's privacy practices, please refer to Shopify's official privacy documentation.
Where a request concerns personal information processed by Shopify independently of YOYO CROWN, you may need to contact Shopify directly.
YOYO CROWN uses third-party payment providers to process payments.
Payment providers may process information necessary to:
YOYO CROWN does not intentionally retain complete payment-card information where such information is processed directly by the applicable payment provider.
Your payment information may therefore be subject to the privacy policy and terms of the relevant payment provider.
To fulfil orders, YOYO CROWN may share information reasonably necessary for delivery with logistics and courier providers.
This may include:
Such information is shared for the purpose of fulfilling and delivering your order.
We may disclose personal information where reasonably necessary and lawful to:
We do not sell your personal information as a commodity.
Where third parties process information on our behalf, we take reasonable steps to require appropriate confidentiality and security measures.
YOYO CROWN may communicate with customers regarding products, services, promotions and other marketing activities.
Electronic direct marketing will be conducted in accordance with applicable South African law, including applicable requirements under POPIA and ECTA.
Where consent is required, we will obtain it before sending the relevant communications.
You may opt out of marketing communications at any time.
Every applicable electronic marketing communication will provide an appropriate means of opting out.
Opting out of marketing does not prevent us from sending essential transactional communications, such as order confirmations, shipping updates, refund notifications or important service messages.
Some of our service providers may process personal information outside South Africa.
Where personal information is transferred outside the Republic of South Africa, YOYO CROWN will take reasonable steps to ensure that the transfer complies with section 72 of POPIA and other applicable legal requirements.
Depending on the circumstances, international transfers may occur where:
Because YOYO CROWN uses international technology, ecommerce, payment, analytics and advertising providers, your information may therefore be processed in countries outside South Africa.
YOYO CROWN takes reasonable technical and organisational measures to protect personal information against:
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when protecting your account credentials and personal information.
YOYO CROWN retains personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required or permitted by law.
Retention periods may depend on:
When personal information is no longer required, YOYO CROWN will take reasonable steps to delete, destroy or de-identify it where appropriate and legally permissible.
Subject to applicable legal conditions and limitations, you may have rights including the right to:
YOYO CROWN may need to verify your identity before processing certain requests.
Some requests may be subject to lawful limitations or may be refused where permitted by applicable legislation.
To request access to, correction of or other action concerning your personal information, contact us using the details in Section 23.
Your request should contain sufficient information for us to identify you and understand the information or action being requested.
We may request reasonable proof of identity before responding to protect your information from unauthorised access.
Where required by law, YOYO CROWN will respond within the applicable statutory timeframe.
If you believe that YOYO CROWN has processed your personal information unlawfully or has otherwise infringed your rights under POPIA, you may first contact us so that we can investigate and attempt to resolve the matter.
You may also lodge a complaint with the Information Regulator of South Africa where permitted by applicable law.
Information about the Information Regulator and its complaint procedures is available through the regulator's official website.
Our website and services are not intentionally directed at children.
YOYO CROWN will not knowingly collect or process the personal information of a child where POPIA prohibits such processing unless an applicable legal exception or appropriate consent and authorisation applies.
If you believe that a child has provided personal information to us unlawfully, please contact us so that we can investigate and take appropriate action.
Our website may contain links to websites, applications or services operated by third parties.
YOYO CROWN is not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policy of any third-party website before providing personal information.
YOYO CROWN may update this Privacy Policy from time to time to reflect:
The Effective Date at the beginning of this Privacy Policy will indicate when the policy was last updated.
Where appropriate, we may provide additional notice of significant changes.
For privacy enquiries, requests, complaints or questions regarding the processing of your personal information, contact:
YOYO CROWN (Pty) Ltd
Founder & Owner: Tadinashe Nathan Mupanduki
Telephone: +27 67 739 7169
Email: Shop.3flavours@gmail.com
Address: 49 Cook Street, Vasco Estate, Cape Town, Western Cape, 7460, South Africa
Please include sufficient information in your enquiry for us to identify the relevant account, order or personal-information request.
YOYO CROWN (Pty) Ltd will maintain an Information Officer in accordance with applicable POPIA requirements.
Where required, contact details for the Information Officer will be made available through YOYO CROWN's website or upon request.
3Flavours is a separate registered entity from YOYO CROWN (Pty) Ltd.
Nothing in this Privacy Policy should be interpreted as stating that YOYO CROWN is a trading name, subsidiary, division or unregistered operation of 3Flavours.
Where YOYO CROWN lawfully engages 3Flavours or another independent service provider for a specific business service, any processing of personal information will be subject to the applicable contractual, privacy and legal requirements.
YOYO CROWN remains responsible for the personal information for which it determines the purposes and means of processing, as required by applicable law.
This Privacy Policy is designed for YOYO CROWN (Pty) Ltd's operations in South Africa and is intended to reflect applicable requirements under POPIA and other relevant South African legislation.
This Privacy Policy does not create contractual rights beyond those provided by applicable law, nor does it remove or limit any mandatory rights available to data subjects or consumers.
Where applicable legislation provides a higher level of protection or a mandatory requirement that differs from this Privacy Policy, the applicable legislation will prevail.
