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Terms of service
YOYO CROWN — TERMS OF SERVICE
Effective Date: 18 September 2026
OVERVIEW
Welcome to YOYO CROWN.
These Terms of Service (“Terms”) govern your access to and use of the YOYO CROWN website, online store, products, content, features, tools and related services (collectively, the “Services”).
The Services are operated by YOYO CROWN (Pty) Ltd (“YOYO CROWN”, “we”, “us” or “our”), a South African registered private company.
Founder & Owner: Tadinashe Nathan Mupanduki
3Flavours is a separate registered entity and is not the legal operator of YOYO CROWN.
Our online store is powered by Shopify, which provides ecommerce technology and infrastructure that enables us to operate our online store.
By accessing or using our Services, you agree to these Terms, our Privacy Policy and any other policies or terms expressly incorporated into these Terms.
If you do not agree with these Terms, please discontinue use of the Services.
Nothing in these Terms is intended to exclude, restrict or waive any mandatory rights you may have under applicable South African law.
SECTION 1 — ACCESS AND ACCOUNT
You may use our Services only where you are legally capable of entering into a binding agreement.
If you are under the age of majority applicable to you, you may only use our Services with the involvement and permission of a parent or legal guardian where required by law.
When creating an account or placing an order, you agree to provide information that is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account, except where the activity results from circumstances outside your reasonable control.
You must notify us if you believe that your account has been accessed without authorisation.
You may not sell, transfer or otherwise assign your YOYO CROWN account to another person without our prior written approval.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions and other information displayed on our website are accurate.
Actual product appearance may vary because of:
- Screen settings;
- Lighting;
- Photography conditions;
- Manufacturing variations;
- Natural variations in materials; or
- Other circumstances beyond our reasonable control.
Such variations do not automatically constitute a defect.
However, nothing in this section limits your rights under applicable consumer-protection legislation where a product does not meet legally required standards.
Product descriptions, prices and availability may change from time to time.
We may discontinue products or limit quantities where reasonably necessary, subject to applicable law and any orders already accepted.
SECTION 3 — ORDERS
When you place an order through our website, you are submitting a request to purchase the products identified in your order.
An order may be subject to verification of:
- Product availability;
- Pricing;
- Payment;
- Delivery information;
- Fraud-prevention checks; and
- Other reasonable order-processing requirements.
Your order will be considered accepted when YOYO CROWN confirms the order and/or begins processing it, subject to applicable law.
We may cancel or decline an order where:
- The product is unavailable;
- There has been an obvious pricing or listing error;
- Payment cannot be successfully processed;
- We reasonably suspect fraud or unlawful activity;
- Delivery cannot reasonably be completed; or
- Another lawful reason applies.
If we cancel an order after payment has been received, we will arrange an appropriate refund in accordance with applicable law.
Nothing in this section removes any rights you may have under the Consumer Protection Act 68 of 2008 (“CPA”).
Our Return, Exchange & Refund Policy forms part of these Terms.
SECTION 4 — PRICES AND BILLING
Prices displayed on our website are stated in South African Rand (ZAR) unless otherwise indicated.
Prices, promotions and discounts may change from time to time.
The applicable price will be the price displayed at the relevant stage of checkout, subject to obvious errors and applicable consumer-protection legislation.
Where applicable, additional charges may include:
- Delivery charges;
- Customs duties;
- Import taxes;
- International charges; or
- Other legally applicable fees.
For South African orders, applicable taxes will be handled in accordance with relevant tax legislation.
You agree to provide accurate billing and payment information.
You confirm that you are authorised to use the payment method provided.
If a payment is reversed, rejected or otherwise not successfully completed, YOYO CROWN may delay or cancel the relevant order until payment is successfully resolved.
SECTION 5 — SHIPPING AND DELIVERY
We will provide delivery information and estimated delivery periods where reasonably possible.
Delivery times are estimates unless a specific delivery commitment has been expressly agreed with you.
Delivery may be affected by:
- Courier delays;
- Incorrect delivery information;
- Weather;
- Customs processes;
- Public holidays;
- Strikes;
- Infrastructure disruptions;
- Events beyond our reasonable control; or
- Other circumstances outside our control.
We will take reasonable steps to assist where a delivery problem occurs.
Nothing in this section excludes any consumer rights relating to delivery that cannot lawfully be excluded.
Risk and responsibility for goods will transfer in accordance with applicable law and the circumstances of the transaction.
SECTION 6 — INTELLECTUAL PROPERTY
Unless otherwise indicated, content appearing on the Services, including:
- YOYO CROWN trademarks;
- Logos;
- Product photography;
- Graphics;
- Text;
- Videos;
- Product descriptions;
- Website designs;
- Layouts; and
- Other original materials
is owned by or licensed to YOYO CROWN and is protected by applicable intellectual-property laws.
Third-party materials remain the property of their respective owners.
You may access and use the website for lawful personal and non-commercial purposes.
You may not, without appropriate permission:
- Copy substantial portions of the website;
- Reproduce our branding;
- Modify or commercially exploit our content;
- Sell or redistribute our content;
- Remove intellectual-property notices;
- Use our trademarks in a misleading manner; or
- Represent our content as your own.
Nothing in this section prevents uses permitted by applicable law.
SECTION 7 — THIRD-PARTY TOOLS AND SERVICES
We may make third-party tools, integrations or services available through our website.
These may include services relating to:
- Payments;
- Analytics;
- Advertising;
- Shipping;
- Customer communications;
- Social media;
- Fraud prevention; and
- Website functionality.
Third-party services may be subject to their own terms and privacy policies.
YOYO CROWN does not control all aspects of third-party services and cannot guarantee their continuous availability.
However, this does not limit any rights you may have against YOYO CROWN under applicable consumer law.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites, applications or services.
These links may be provided for convenience.
YOYO CROWN does not control third-party websites and is not responsible for their independent content, policies, security or practices.
You should review the relevant third party's terms and privacy policy before using its services or providing personal information.
SECTION 9 — SHOPIFY
YOYO CROWN uses Shopify to provide ecommerce infrastructure and related technology.
Shopify is a technology provider and is not the seller of YOYO CROWN products.
Your purchase contract for YOYO CROWN products is with YOYO CROWN (Pty) Ltd, subject to these Terms and applicable law.
Shopify may independently process certain information in connection with providing its platform services.
Nothing in these Terms is intended to:
- Transfer YOYO CROWN's responsibilities as seller to Shopify;
- Remove your statutory consumer rights; or
- Prevent you from exercising rights against YOYO CROWN where applicable.
SECTION 10 — PRIVACY
Your personal information is processed in accordance with our Privacy Policy.
Our Privacy Policy explains:
- What information we collect;
- Why we process it;
- How we use it;
- When we share it;
- How we protect it;
- Your rights under POPIA; and
- How you can contact us about your information.
Because YOYO CROWN uses international technology and service providers, personal information may be processed outside South Africa in accordance with applicable law.
SECTION 11 — REVIEWS AND FEEDBACK
If you voluntarily submit reviews, comments, suggestions, ideas or other feedback (“Feedback”), you grant YOYO CROWN permission to use that Feedback for legitimate business purposes, including displaying customer reviews and improving our products and services.
Where appropriate, we may edit or remove Feedback that:
- Is unlawful;
- Is fraudulent;
- Contains malicious code;
- Violates another person's rights;
- Contains offensive or abusive material;
- Is misleading; or
- Otherwise violates these Terms.
You confirm that you have the right to submit the Feedback.
YOYO CROWN will not knowingly use a customer's personal information in a manner inconsistent with our Privacy Policy or applicable law.
SECTION 12 — PRODUCT AND WEBSITE INFORMATION
We make reasonable efforts to ensure that information on our website is accurate and current.
Occasionally, information may contain:
- Typographical errors;
- Pricing errors;
- Incorrect product information;
- Availability errors; or
- Other omissions.
Where permitted by law, we may correct such errors and update website information.
If an error materially affects an order that has already been placed, we will address the matter in accordance with applicable consumer-protection legislation.
SECTION 13 — PROHIBITED USE
You may not use the Services:
- For unlawful purposes;
- To commit fraud;
- To impersonate another person or business;
- To harass, threaten or harm others;
- To introduce malicious software;
- To interfere with website security;
- To attempt unauthorised access;
- To scrape or systematically copy substantial website content without permission;
- To conduct unauthorised data mining;
- To interfere with website functionality;
- To circumvent security or access controls;
- To infringe intellectual-property rights; or
- In any other manner prohibited by applicable law.
We may take reasonable measures to protect the Services against misuse.
SECTION 14 — AUTOMATED ACCESS AND AGENTS
Unauthorised bots, scraping tools, automated systems or other software may not access or interact with the Services in a manner that:
- Places unreasonable load on our systems;
- Circumvents security controls;
- Collects personal information without authorisation;
- Copies substantial amounts of website content; or
- Interferes with normal website operation.
Legitimate search-engine indexing, accessibility technologies and other lawful automated activity are not prohibited merely because they are automated.
Any automated access must comply with applicable law and our reasonable technical requirements.
SECTION 15 — SUSPENSION AND TERMINATION
We may suspend or terminate an account or restrict access to the Services where reasonably necessary because of:
- Fraudulent activity;
- Unlawful activity;
- Security concerns;
- Abuse of the Services;
- Material breach of these Terms; or
- Other legitimate operational reasons.
Where appropriate, we will provide notice and an opportunity to remedy the relevant breach.
Termination does not affect rights or obligations that arose before termination.
Nothing in this section permits YOYO CROWN to avoid its legal obligations to consumers.
SECTION 16 — PRODUCT WARRANTIES AND CONSUMER RIGHTS
Nothing in these Terms excludes or limits statutory consumer rights that cannot lawfully be excluded.
Products supplied by YOYO CROWN are subject to applicable consumer-protection legislation, including the Consumer Protection Act 68 of 2008.
Where applicable, consumers may have statutory rights relating to:
- Quality;
- Safety;
- Fitness for purpose;
- Defects;
- Repairs;
- Replacements; and
- Refunds.
The applicable statutory rights will apply regardless of any general disclaimer contained in these Terms.
Our Return, Exchange & Refund Policy provides additional information about how customers can exercise applicable return and refund rights.
SECTION 17 — WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly, but we do not guarantee that the Services will always be:
- Available;
- Uninterrupted;
- Error-free;
- Free from technical problems; or
- Completely secure.
Temporary interruptions may occur because of maintenance, technical problems, security incidents, service-provider outages or circumstances outside our reasonable control.
This section does not exclude any liability that cannot legally be excluded.
SECTION 18 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, YOYO CROWN will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by South African law.
In particular, these Terms do not exclude statutory consumer rights, liability for unlawful conduct, or any other liability that cannot legally be excluded or limited.
SECTION 19 — INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses reasonably suffered by YOYO CROWN as a direct result of your:
- Fraudulent conduct;
- Unlawful use of the Services;
- Intentional misuse of the Services; or
- Material breach of these Terms.
This provision does not require you to indemnify YOYO CROWN for losses caused by YOYO CROWN's own unlawful conduct or obligations that cannot legally be transferred to you.
SECTION 20 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable where possible.
The remaining provisions will continue to apply to the extent permitted by law.
SECTION 21 — WAIVER AND ENTIRE AGREEMENT
Failure by YOYO CROWN to enforce a provision of these Terms does not constitute a permanent waiver of that provision.
These Terms, together with our Privacy Policy, Return, Exchange & Refund Policy and any other policies expressly incorporated into them, form the agreement governing your use of the Services, subject to applicable law.
SECTION 22 — ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.
YOYO CROWN may transfer or assign its rights and obligations as part of a lawful business restructuring, merger, sale, acquisition or transfer of the relevant business, subject to applicable law.
SECTION 23 — GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the Republic of South Africa.
YOYO CROWN is based in Cape Town, Western Cape, South Africa.
Subject to any mandatory consumer rights concerning jurisdiction, disputes relating to these Terms or the Services may be dealt with by a court or other legally authorised dispute-resolution body with appropriate jurisdiction in South Africa.
Nothing in this section prevents a consumer from exercising a right to approach a competent consumer tribunal, regulatory authority, court or other body where permitted by law.
SECTION 24 — HEADINGS
Section headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 25 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect:
- Changes to our business;
- Changes to our Services;
- Changes to technology;
- Changes to applicable legislation;
- Changes to our policies; or
- Other legitimate business requirements.
The Effective Date at the beginning of these Terms will indicate when they were last updated.
Where required by law, we will provide appropriate notice of material changes.
SECTION 26 — CONTACT INFORMATION
For questions regarding these Terms, orders, products or our Services, contact:
YOYO CROWN (Pty) Ltd
Founder & Owner: Tadinashe Nathan Mupanduki
Telephone: +27 67 739 7169
Email: Shop.3flavours@gmail.com
Address:
49 Cook Street
Vasco Estate
Cape Town
Western Cape
7460
South Africa
SECTION 27 — SEPARATE ENTITY: 3FLAVOURS
3Flavours is a separate registered entity from YOYO CROWN (Pty) Ltd.
3Flavours is not represented by these Terms as the owner, operator or seller of YOYO CROWN products.
Where YOYO CROWN engages 3Flavours or another independent entity for services, the relationship between those entities does not change the identity of the legal seller of YOYO CROWN products.
Unless expressly stated otherwise in a separate agreement, purchases made through the YOYO CROWN store are purchases from YOYO CROWN (Pty) Ltd.
IMPORTANT LEGAL PROVISION
Nothing in these Terms is intended to:
- Exclude a consumer's statutory rights;
- Waive rights provided under the Consumer Protection Act;
- Remove protections provided by POPIA or other applicable legislation;
- Prevent a consumer from lodging a lawful complaint;
- Exclude liability that cannot legally be excluded; or
- Create a contractual term that is prohibited by applicable South African law.
Where any provision of these Terms conflicts with a mandatory provision of South African law, the applicable law will prevail.